What Our Customers Are Saying
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-Anonymous
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Every things ok
Abdulghaffar Almarzoog, Houston, TX -
Overall great service
Adela Arvizu, ROSenberg, TX -
An absolute dream come true right out of the gate with these guys! Even through difficulties theyd banded together to ensure my experience, finances and safety was all in order 100%. Without the immense help and support from Henry in sales, the thorough assistance on the management side from Rodrigo as well as the incredible financial side from Karina! I intensely recommended this shop to everyone and anyone looking to get on the road with two wheels. These people here not only have your back and can work with you but theres a genuine connection formed from the moment you walk in to the moment you ride out.
Danny Lunday, Dayton, TX -
Purchased our first bike today, everyone was super friendly and informative. Happy to answer all our questions. Will definitely be coming back for a second bike when the time comes!
April V, Houston, TX -
Dynamite team! Henry lined up exactly what I needed and Karina walked me through the purchase. Answered all my questions patiently and completely. 0% Hassle, 100% Satisfied.
Russell Holliman, Rockdale, TX -
Yes Mr.Adam was very kind and informative on my maintenance
jobCynthia Kelly, Houston, TX -
Had several visits for tire/tubes, service was great each time. The employees were friendly and helpful, and service was quick. Thank you HOH!
Robert Osterhage, Cypress, TX -
I recently completed a purchase from HOH and could not be more pleased and happy. Paiton, Reynaldo, Karina (Finance) & Greg (Parts) were great to work with. I knew what I wanted and they delivered. I appreciate all that they did. Thank you again.
Joe Augustine, Cypress, TX -
Paiton was very helpful and right there to answer any questions I had. I'm very satisfied with my purchase and the whole process. I will be bringing my business back there.
John Ledford, Farmerville, LA -
I came to town for work and was looking for another bike and they had what I was looking for. It was a used bike with low miles and a fair price. The financing was painless and fast. Got to the dealer to pick it up and everything went smooth, everyone there was courteous but not trying to kiss up. It was a pleasant experience and I look forward to going back.
John Ledford, Farmerville, LA -
We were traveling, had what we thought was a major problem. Honda of Houston got us in resolved the problem, which ended up being minor, and got us back on the road quickly. They were very diligent in ensuring we were able to continue our trip. Thank you Houston!
Stephan Hall Sr, Indianapolis, INDIANA -
I surprised my 28 year-old son with a 2005 Honda Shadow Spirit 750 for Christmas. Bought it November 11th. I rode it home, but he had to wait to complete riding school which he did in late January. It was ridden a total of 5 times, less than 100 miles put on it after purchase, and the 6th time we attempted to start it, it wouldn't start. Turned out the motor was ruined due to a faulty valve in the carburetor. Honda of Houston replaced the motor, free of charge, then test-rode it several times to make sure it was ok. I picked it up on a Saturday, and it started mis-firing and broke down 7 or 8 times. We called the dealership, and even though they were about to close, they sent 2 guys out with a trailer to pick up the bike, and they were there within 20 minutes. You take a risk when you buy an older, used motorcycle, especially one that uses a carburetor. They didn't have any legal obligation to fix it, but they did, because they said we had put less than 100 miles on it. Now they're fixing it again for free, because it's the right thing to do. This is the kind of understanding, empathy, and service that earns a customer for life. I will be buying my own motorcycle from them later this year, and another for my 30 year-old son shortly after that, and I wouldn't think of buying it anywhere else. The staff at Honda of Houston, from the sales team, to the sales manager, to the service team and manager, have earned my business and loyalty for life.
Matt Byars, Humble, TX -
Outstanding Sales Rep! She was the reason I purchased a bike from Honda. Her style and interaction was pleasant and helped me decide on the right bike for purchase. Karina England
Karina@hondaofhouston.com
Facebook: Ms.Karina.HoH
Instagram: ms_karina_hoh10039 Huffmeister Rd
Houston Tx 77065www.hondaofhouston.comGregory BABST, Katy, TEXAS -
Karina help me buy my first bike. I was in touch with multiple dealerships at the time. She was the only sales associate that made consistent contact and always responded to my questions (without making me feel dumb). Literally because she was so nice and real, I talked my buddy into buying a bike from her the same day!!!!!
James Walker, Katy, TX -
Had a great conversation re: motorcycles with Karina.
william edward, houston, TEXAS -
I bought a fury. The whole experience was great. I did most of it over the phone so when I showed up to get the bike, I just had to pay my down payment.
Jon Crise, Freeport, TX -
I can't say enough about Karina and Rodrigo. They went over and beyond to make my purchase of a Honda 700 Deluxe 4 a great experience. Living in Louisiana, having to purchase over the phone I must say, they were awesome. My parish just passed an ordinance to make riding my side by side legal on designated streets and areas. With that being said I requested them to do a little modification so it would meet the requirements. I must have call them 2 times a day for a week and never did they make me feel Iike a pest and I know I was one. I love the way they added the turning signals to my side by side, it sure does look like it came from the factory. Of course all the modification cost me but didn't want the hassle of buying the parts and having my husband install them, bad enough he had to drive 5 hours to pick up the side by side and then 5 more hours back home. Even though it's far from home I would purchase from Honda of Houston again.
Stephen Louque, PAULINA, LOUISIANA -
@#$% yes!
Robert DILLON, Livingston, TEXAS -
Thomas and the crew at Honda of Houston were great to work with and did a fantastic job. Very professional, courteous, and helpful. I live in San Antonio and would drive to Houston again to purchase from HOH!
Robert Wilson, Boerne, TX -
Worked with Thomas, great experience! Highly recommend him!
Scott Kennedy, Friendswood, TEXAS -
Much thanks to Thomas in sales, Mike in parts, and Rodrigo in financing for such a pleasant experience buying and getting supplies for my 1,100 mile ride back to Colorado. No other dealers had this bike available for purchase closer to home. After a nice gentle engine break-in for 600 miles and two oil / filter changes on the road, I really enjoyed blasting through traffic in my home-territory with my all-time favorite of 6 previous and two other current bikes. Love Honda and especially Honda of Houston! Love Texas too. Even got 2 red Honda of Houston tee-shirts to tell my story with! Thanks guys, keep up the great work. Hope to see you again sometime, here, there or in the air! Jason
-Anonymous -
This has been an great experince, Thomas My Salesman, really made this long distance purchase, seem like i was there in person, What do You want in a saleman,HONESTY,HONESTY, AND COMMUNICATION, THOMAS HANDLES THIS SALE WITH THE UPMOST CUSTOMER CARE, I WOULD BUY FROM HONDA OF HOUSTON AGAIN, WITH THOMAS AS MY SALESMAN, THE BIKE ARRIVED WITH LIGHT CRASH DAMAGE THAT THOMAS WAS TOTALY HONEST ABOUT, when the bike arrived, my local bmw motorrad dealership took in the bike gave her a good check up, and everything the bike needed to be replaced was done so, BY THE FINE MANAGMENT OF HONDA OF HOUSTON, THANKS TEAM AND A SUPER SHOUT OUT TO THOMAS.
keith spencer, Antioch, CA -
Traveled from the Dallas area to purchase a CBR 1000rr SP...BEST PRICE ANYWHERE.Thomas met us as we entered and provided outstanding service as we provide a laundry list of requestes upgrade parts. He seamlessly coordinated with the Parts Dept, securing the requestes parts.I look forward to riding my new SP. Thank you.
Eric Edwards, Grand Prairie, TX -
I am very happy with this dealership. I bought an Africa Twin DCT and the sales representative (Thomas Davila) was very helpful and clarified all my questions.
Carlos Carvalho, Conroe, TX -
I discovered Honda of Houston when I saw that they had several Africa Twin bikes that were new, although several model years old. The great prices on these bikes drew me to the shop. The friendly, no bullshit approach of the sales force sold the bike. Thanks Alex and Karina!
Duncan McGinnis, Richards, TEXAS -
I recently bought a motorcycle and so far I am so happy with my purchase. Thomas was very helpful and friendly. I highly recommend contact him if you are looking to buy. Overall great customer service.
Christian Cardenas, Katy, TEXAS -
Thomas and the staff did an excellent job through the process of my purchase. I am happy that I went with them for my purchase
Awesome groupDouglas Begnaud, Cypress, TEXAS -
Thomas and the staff did an excellent job through the process of my purchase. I am happy that I went with them for my purchase
Awesome groupDouglas Begnaud, Cypress, TEXAS -
Thomas did an outstanding job of working with me wile I was trying to decide which model of Africa Twin I was leaning toward
It was s three week process and he never once pressured me on the sales floor.
Awesome experience with extremely knowledgeable staff.Doug Begnaud, Cypress, TEXAS -
Thomas did an outstanding job of working with me wile I was trying to decide which model of Africa Twin I was leaning toward
It was s three week process and he never once pressured me on the sales floor.
Awesome experience with extremely knowledgeable staff.Doug Begnaud, Cypress, TEXAS -
Thomas was a no nonsense salesman that listen to requests and provided straight forward answers to my concerns. He assisted in the negotiations process and follow up after the sale to ensure satisfaction of the bike. The entire team worked together to ensure satisfaction and made sure The bike and rider was complete. I recommend the Honda brand Goldwing as well as Thomas, the salesman.
Glenn Bates, Tomball, TEXAS -
Top notch Sales Associate Thomas took great care of me and I got the best price ANYWHERE around on my new 2019 Rebel, I freakin' love this bike and couldn't have afforded it else where, thanks H.O.H. The finance associate was having tech. problems, on a Sat., literally at the end of the day, we left a closing, but he persevered and got us through the process, good job my man. And Sean from service personally delivered my bike to my house, about 25 miles away. He was communicative w/me the entire day and got my new baby to me safe and sound! He was so polite and took the time to give me all the details on the bike including how to adjust the clutch lever after if wears in a gets a little play in it. Sean also refused to take a tip I offered, your a straight up guy Sean and thanks so much for the incredible customer service, it's not easy to find these days. All-in-all, I would highly recommend H.O.H., don't even bother shopping around, you won't find better prices or customer service. And this is coming from a guy who's been in the auto dealership business for about 30 years, I know what a good dealership is and isn't ,)
Rick Mangler, Pearland, TX -
I had a great experience. No hassles, Thomas was a great salesman, wasnt pushy. Id recommend this dealership and this salesman to anyone!!!! Amazing!
Robbie Thomas, Cypress, TX -
Thomas and the entire part/service team was very professional and help me get the bike I been wanting with the after market parts to make it completely custom to my preference. I would highly recommend Thomas and the dealership on huffmeister if u are in the market for a new or use honda.
Lucas Roach, Brenham, TX -
Thomas is one of the best sales man I've worked with. Had so many questions about a honda grom and he gave me answers in a heartbeat, literally. I texted him like around 5:50 in the morning about how the insurance and he replied in minutes giving me every little detail someone can give me. The day of the sale he was really professional and really friendly. Overall I'm glad that I met Thomas and im really looking forward to making business with him in the near future
Juan Regalado, Houston, TX -
Rich got me a great deal on my new bike! Chris explained the financing, and made sure I understood everything. Parts, and Service made sure I had everything I needed to roll off the lot safe. See you at first service!
MICHAEL PHILLIPS, MAGNOLIA, TX -
Cant say enough good things about these folks. Very knowledgeable, and interested in making sure you have the right, safe machine. Unfortunately we needed a sandrail which was not yet offered at the time of our visit.
-Anonymous -
Ive been in Houston for 2yrs and only trust the team at Honda of Houston for all my racing needs. HOH Team has everything you need from bikes to parts to first class service. Proud to Ride Red and support HOH!
David Redding, Houston, TEXAS -
Thanks Rich and Chris for a overall good experience. I did not feel rushed or pressured. Thanks again Jeff Robinson
-Anonymous -
I happen to have browsed a 2013 BMW R1200R Classic that was for sale on the website.As soon as I walked into the dealership, I met Rich who has been nothing short of fantastic about listening and been so like walking into a family room any day.Rich has gone far beyond out of the way to accommodate all needed pieces in order to ride safely the Beemer out of the shop.You want to have a great experience on a motorcycle purchase, I would personally take you to Rich and you would not regret it !!!!!BTW, management and staff have also been great at Honda of Houston !!!!!!!!Extremely pleased with you guys,Fernando Aguirre
fernandoange@hotmail.com
c. 832-326-2474Fernando Aguirre, Cypress, TEXAS -
The only reason Honda of Houston received a 5 star rating from me is because there that not an option to go any higher!!! Both the salesman (Michael) and the finance manager (sorry forgot his name) where very friendly and accommodating. They answered all of my questions in the most professional manager, treating me as if I was a repeat customer or even a friend.The personnel working in the parts department are also very friendly and professional, and where more than happy to assist me in finding after market parts for my recent purchase, such as exhaust systems, clutch and brake levers, mirrors, clip-ons and foot pegs. When I did make my order for the Yoshimura exhaust, they were very understanding when I called repeatedly checking on the status of my order (it was not late, I was just anxious and hoping for a faster delivery that what was actually possible).As far as the service department goes, I brought my bike in for the initial service (which was discounted for some reason...can't complain about that!!!)without an appointment and they were able to service it for me quickly while I waited in the store!!! Also, as I am new to the sport bike aspect of riding (previously owned cruisers), they were more than willing to give me pointers on how to get the most out of my bike (previous cruisers did not have a tach, so I simply shifted based on engine noise, where as with the sport bike it is important to know where the power-band is and the correct RPM to shift for maximum performance).I have been to other dealerships that act as if you are a burden and would simply rather see you leave than offer help or make a sale, and I actually have a Honda dealership that is a lot closer to where I live, but I will be a repeat customer of Honda of Houston simply based on the store wide customer service and appreciation.
Patrick Wainwright, Katy, TX -
I had nothing but the best of service , Grant Ross was awesome to deal with and I had no problems ! I don't know why it has bad reviews because the service they gave me was nothing shy of perfect ! The place is clean and neat and the service they provide in the parts department is awesome and so are the people that work there ! Hi bought a brand-new motorcycle from this company two months ago and they cater to my every need ! Great place
John Easley, Brenham, TX -
Great store! Could use a few more sales on motocross bikes though, haha
Andrew Mueller Cypress -
The service Team at HHR is second to none other, Shaun, Nuveen & Jeff have made it a priveledge to call your dealership worthy of the best and most trustworthy dealership that i have had the pleasure of doing business with. I would reccomend HHR to all my friends. its people like these named that give HHR the name that has earned my full confidence. thanks for taking care of your customers. i will remain one for life. Kevin Jett
Kevin Jett, Palestine, TX
Bought brand new 300L ABS. From the first contact with Henry and Greg I was treated with appreciative and personal attention. The experience was world class. Thanks to all who helped me with my journey!